Mercedes-Benz Stadium Makes Guests and Staff Feel Like They Are Walking into a Friend’s House with Fan-friendly Security Screening

When Mercedes-Benz Stadium in Atlanta, Georgia opened in 2017, fan experience was at the very center of its design. Since then, the stadium is known for its state-of-the-art look, with the world's largest scoreboard, over 4,000 miles of fiber optics connections, and more. “Our objective is to make attending events at Mercedes-Benz Stadium feel like you’re walking into a friend’s house—to a place you belong or even own,” notes Karl Pierburg, Chief Technology Officer at AMB Sports and Entertainment, the parent company of the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium. In 2019, the security team embarked on an initiative to enhance the Mercedes-Benz Stadium guest experience further by transforming arrival and entry and landed on Evolv Technology.

Spartanburg, South Carolina School District 6 Enhances School Safety With Free-Flow Weapons Detection Powered by Evolv Express® 

The Spartanburg, South Carolina District 6 School District prides itself on being forward-thinking and progressive. Its unwavering commitment to its students and local community doesn’t stop with academics. Keeping its students and staff safe from threats is also a top priority for the district. Dr. Mark Smith who has served the district for 24 years as a teacher, principal, and administrator said "We’ve all witnessed the tragedy of school shootings over the years, and it is our worst nightmare.” Smith and other members of the team started vetting walk-through metal detectors as an option, and for many reasons landed on Evolv.

Spartanburg, South Carolina School District 6 Enhances School Safety With Free-Flow Weapons Detection Powered by Evolv Express®

Tennessee Titans Turn to Evolv to "Get Obsessed" About Fan Ingress Experience

Staffing shortages and protocols associated with COVID-19 have created numerous challenges related to fan ingress at sports stadiums across the country, including at Nissan Stadium. The Business Operations team for the Tennessee Titans knew they need to make a change - and fast. Adam Nuse, VP of Business Operations for the Tennessee Titans said, "We started off wanting to address customer service, but we ended up scratching that and went directly to being fan obsessed. When Evolv appeared on our radar, it fell right in line with what we were trying to do from the standpoint of creating a fan-obsessed environment."

Emerald Queen Casino Doubled Down on Evolv Express® and Hit the Jackpot  

Before becoming an Evolv Technology customer, Emerald Queen Casino used metal detection wands. Once they were introduced to the Evolv Express® as they looked to reopen after the pandemic, David Yerbury, Director of Security at EQC said, “I take the safety of our guests and employees very seriously. Evolv and its Express system is a game-changer for us. Knowing that I have this technology in place at every entrance helps me sleep better at night.”

Emerald Queen Casino Doubled Down on Evolv Express® and Hit the Jackpot

New State-of-the-Art Lower.com Field Delivers Unparalleled Fan Ingress Experiences with Evolv

"The Haslam and Edwards families wanted to build an unparalleled fan ingress experience from the very start—and that is exactly what we did with breakthrough technologies like those from Evolv."

“The Haslam and Edwards families wanted to build an unparalleled fan ingress experience from the very start—and that is exactly what we did with breakthrough technologies like those from Evolv."

Georgia Aquarium Transforms Guest Experience While Improving Security with Evolv Technology

At the Georgia Aquarium, the guest experience was detrimentally impacted by the manual and outdated magnetometer security systems that welcomed more than 2.5 million guests a year. With tons of guest feedback expressing their frustration with security queues, the aquarium implemented Evolv Express to improve their operations.

Fayette County Schools Deploy Evolv Express® Systems to Foster a Safe and Respectful Learning Environment  

“We had long queues pile up at our entrances, which were a threat themselves, and many of our students missed their first period of classes. Metal detectors simply are not a viable option for schools.” They then applied for the GiveEvolv Grant - which aims to grant schools with a fully funded Express system and subscription for 4 years. The GiveEvolv board selected Fayette County Schools, concluding they had found the perfect inaugural candidate for the program.

Fayette County Schools Deploy Evolv Express® Systems to Foster a Safe and Respectful Learning Environment

K“We had long queues pile up at our entrances, which were a threat themselves, and many of our students missed their first period of classes. Metal detectors simply are not a viable option for schools.” They then applied for the GiveEvolv Grant - which aims to grant schools with a fully funded Express system and subscription for 4 years. The GiveEvolv board selected Fayette County Schools, concluding they had found the perfect inaugural candidate for the program.

Denver Performing Arts Center Complex Marries Security and Patron Experience with Evolv Express® Systems to Produce an Unforgettable Show

The Denver Performing Arts Complex is an impressive set of venues. Sitting on a 12-acre campus of 7 theaters and multiple event spaces in the heart of downtown Denver, the Arts Complex is home to four esteemed arts institutions—Colorado Ballet, Colorado Symphony,Denver Center for the Performing Arts, and Opera Colorado. There, traditional magnetometers the Arts Complex employed for security screening were intrusive—which negatively impacted the patron experience.

Champaign Unit 4 School District Builds Trust with Students While Increasing Safety By Leveraging Evolv Express® System

One year ago, Valarian Couch was hired as the CIO at Champaign Unit #4 Schools in Champaign, Illinois and given a joint charter—overseeing the district’s IT infrastructure and operations, and managing the district’s physical security. 'The Evolv Express® completely changes this negative perception into a positive one of trust. It is time for us to enter into the 21st century, and the Evolv Express and its integration points with other security capabilities is an important facilitator of this trust.”

Urban Hospital Turns to Evolv Technology to Address Threats to ER Staff and Patient Safety 

Facing an uptick in workplace violence and a hospital staff fearful for their own safety, a urban hospital in a large U.S. city hired a new Director of Public Safety who was given the charter to improve safety for hospital staff, patients, and visitors. At the time, the hospital had basic security systems and processes in place. "We were very short-staffed and had a lot of open positions," the Director of Public Safety says. The Director also went on to say that they've "been waiting years for someone to invent a technology where you can just freely walk through the concealed weapons detector without needing to empty out your pockets and take everything out of your bags as post of the screening process"

Urban Hospital Turns to Evolv Technology to Address Threats to ER Staff and Patient Safety

Facing an uptick in workplace violence and a hospital staff fearful for their own safety, a urban hospital in a large U.S. city hired a new Director of Public Safety who was given the charter to improve safety for hospital staff, patients, and visitors. At the time, the hospital had basic security systems and processes in place. "We were very short-staffed and had a lot of open positions," the Director of Public Safety says. The Director also went on to say that they've "been waiting years for someone to invent a technology where you can just freely walk through the concealed weapons detector without needing to empty out your pockets and take everything out of your bags as post of the screening process".

With Evolv Technology, Nasdaq MarketSite Experience for Clients and Guests Becomes More Efficient 

“We have CEOs from some of the biggest companies in the world coming to MarketSite,” Ken Kuhn, the head of Operational Security at Nasdaq notes. “It was not a good look to push them through the magnetometer and x-ray machine, followed by having them turn their pockets inside out and remove all of their items from their bags. We aspire to ensure that our guests’ first experience at a Nasdaq facility is a positive one.” Kuhn goes on to say “When the Evolv Express® system came out, it did exactly what we wanted".

With Evolv Technology, Nasdaq MarketSite Experience for Clients and Guests Becomes More Efficient

Pittsburgh Cultural Trust Creates a Secure Digital Threshold That Bolsters Guest Experience with Evolv Express® Systems 

With approximately two million guests visiting its various properties in a 14-block entertainment district, the board of trustees for the Pittsburgh Cultural Trust commissioned its executive team to assess security screening across its various properties after the Paris bombings. And after careful consideration of security technology on the market, chose Evolv Technology to secure their venue.

Pittsburgh Cultural Trust Creates a Secure Digital Threshold That Bolsters Guest Experience with Evolv Express® Systems

An iconic and innovative landmark uses Evolv Edge to seamlessly increase safety for thousands of visitors.

Midwest Casino Wins Big with Evolv, Dramatically Improves Security with Significant Cost Avoidance and Reduction

A casino in the midwestern United States that welcomes more than 2 million visitors a year selected Evolv Express weapons detection screening.

Sarasota County Agricultural Fair Association Deploys Evolv Technology in the Aftermath of a Shooting 

The Sarasota Agricultural Fair Association welcomes more than 140,000 visitors each year during its annual 10-day spring fair. After shots were fired on March 20th, 2021, Evolv Technology wanted to help. To further promote our deep-set desire to increase safety everywhere, we provided our Evolv Express system to the fair free of charge.

Sarasota County Agricultural Fair Association Deploys Evolv Technology in the Aftermath of a Shooting

Performing Arts Center Turns to Evolv Technology to Improve Customer Experience While Enhancing Security

A well-known performing arts center on the east coast of the United States that hosts nearly 100 events each year, with capacity for approximately 2,700 guests, turned to Evolv Express® touchless security screening.

A multi-venue Performing Arts Center keeps visitors safe with seamless security screening

Evolv screening technology at Oakland International Airport

When Mercedes-Benz Stadium in Atlanta, Georgia opened in 2017, fan experience was at the very center of its design. Since then, the stadium is known for its state-of-the-art look, with the world's largest scoreboard, over 4,000 miles of fiber optics connections, and more. “Our objective is to make attending events at Mercedes-Benz Stadium feel like you’re walking into a friend’s house—to a place you belong or even own,” notes Karl Pierburg, Chief Technology Officer at AMB Sports and Entertainment, the parent company of the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium. In 2019, the security team embarked on an initiative to enhance the Mercedes-Benz Stadium guest experience further by transforming arrival and entry and landed on Evolv Technology. Through implementing Evolv Express, Mercedes-Benz Stadium was able to achieve the following and more:  

90%+ of fans express satisfaction with ingress experience, a 3x improvement. 

Went from an average of 40% of people being flagged for secondary bags checks to 6% to 12% with Express.

Dramatically improved security staff experience, morale, and retention.

Watch how Mercedes-Benz Stadium Makes Guests and Staff Feel Like Secure with Fan-friendly Weapons Screening

Read the case study to learn how you can start your journey to a more secure and guest-friendly security screening solution in stadiums today.

Download the infographic to see a snapshot view of the stadium's goals and outcomes to learn how you can do the same.

View more of our case studies on our resources page here.

The Spartanburg, South Carolina District 6 School District prides itself on being forward-thinking and progressive. Its unwavering commitment to its students and local community doesn’t stop with academics. Keeping its students and staff safe from threats is also a top priority for the district. Dr. Mark Smith who has served the district for 24 years as a teacher, principal, and administrator said "We’ve all witnessed the tragedy of school shootings over the years, and it is our worst nightmare.” Smith and other members of the team started vetting walk-through metal detectors as an option, and for many reasons landed on Evolv. Through implementing Evolv Express, Spartanburg School District Six was able to achieve the following and more:  

Completed average bagcheck in less than 20 seconds by pinpointing the potential area of the weapon in real-time.

Sustained always-on weapons detection and screening without any security queues.

Ensured student safety with weapons detection and screening while getting them to their classrooms on time.

 Watch how Spartanburg, South Carolina School District 6 Enhances School Safety With Free-Flow Weapons Detection Powered by Evolv Express® 

Read the case study to learn how you can start your journey to a more secure and guest-friendly security screening solution in schools today.

Download the infographic to see a snapshot view of the schools goals and outcomes to learn how you can do the same.

Staffing shortages and protocols associated with COVID-19 have created numerous challenges related to fan ingress at sports stadiums across the country, including at Nissan Stadium. The Business Operations team for the Tennessee Titans knew they need to make a change - and fast. Adam Nuse, VP of Business Operations for the Tennessee Titans said, "We started off wanting to address customer service, but we ended up scratching that and went directly to being fan obsessed. When Evolv appeared on our radar, it fell right in line with what we were trying to do from the standpoint of creating a fan-obsessed environment." By enabling Evolv Express® the Titans were able to achieve the following:  

Doubled fan ingress satisfaction scores from 2.3 to 4.6 (out of 5.0)

Reduced security staff required to manage entry points from 280 to 94

Extended security perimeter 100 feet - catching 254 prohibited objects before they got to the security gate within a 3-game period

Watch how the Tennessee Titan's are 
"Getting Obsessed" 
over the fan experience 
with Evolv 

Read the case study to learn how you can start your journey to a more secure and guest-friendly security screening solution in the sports industry today.

Before becoming an Evolv Technology customer, Emerald Queen Casino used metal detection wands. Once they were introduced to the Evolv Express® as they looked to reopen after the pandemic, David Yerbury, Director of Security at EQC said, “I take the safety of our guests and employees very seriously. Evolv and its Express system is a game-changer for us. Knowing that I have this technology in place at every entrance helps me sleep better at night.” By enabling Evolv Express through one of our partners, Velesea, EQC was able to achieve the following:  

Maximize security effectiveness and accuracy without impacting the guest experience 

Manage security screening with approximately half the security staff required for a magnetometers-based solution 

Reduced need for secondary security screening across all guests and employees

Watch how EQC streamlined their security process with the Evolv Express® 

Read the case study to learn how you can start your journey to a more secure and guest-friendly security screening solution today.

Just a few years ago, the future of the Major League Soccer (MLS) club Columbus Crew looked bleak. The current owner of the Crew wanted to relocate the club to Austin, Texas. A group of avid fans formed #SavetheCrew and fought to keep the club in Columbus—and won. “The Haslam and Edwards families wanted to build an unparalleled fan ingress experience from the very start—and that is exactly what we did with breakthrough technologies like those from Evolv, Brandon Covert, VP of IT, Haslam Sports Group. By enabling Evolv Express®, Lower.com Stadium has been recognized as delivering the best fan ingress experience in the country and was able to achieve the following:  

Processed 80% of fans (16,000) entering the stadium through one gate in 20 minutes

Detected "ghost" weapons made with 3D printers

Delivered touchless, self-service fan ingress - from ticketing to security screening

Watch how new State-of-the-Art Lower.com Field delivers unparalleled fan ingress experiences with Evolv

Download the infographic to see a snapshot view of the organization's goals and outcomes to learn how you can do the same.

At the Georgia Aquarium, the guest experience was detrimentally impacted by the manual and outdated magnetometer security systems that welcomed more than 2.5 million guests a year. With tons of guest feedback expressing their frustration with security queues, the aquarium implemented Evolv Express, which enabled them to achieve the following:  

Improve guest experience scores from 4.0 to 4.6 (scale of 5)

Shrink security system lobby footprint by 50% 

Optimize operations and marketing programs with guest tracking

Reduce security staff attrition - saving time and budget for training and onboarding

Reallocate 50% of security staff to other areas in the aquarium 

Watch how Georgia Aquarium transforms guest experience while improving security with Evolv Technology

"We are committed to fostering a learning environment where our students feel safe and respected. We proactively pursued the GiveEvolv program on the premise that it would serve as a key enabler of this mission,” said Gary Hough, Superintendent of Fayette County Schools. Hough also wanted to find a solution that would enable Fayette County Schools to screen students, staff, and visitors for threats when entering school facilities. On previous occasions, and only in severe crises, some of the high schools in the district had used hand-held metal detectors to search students for weapons upon their arrival in the morning. “We knew these weren’t a viable option,” says Katie Keffer Hayes, the Principal at Oak Hill High School, which has around 1,100 students. “We had long queues pile up at our entrances, which were a threat themselves, and many of our students missed their first period of classes. Metal detectors simply are not a viable option for schools.” They then applied for the GiveEvolv Grant - which aims to grant schools with a fully funded Express system and subscription for 4 years. The GiveEvolv board selected Fayette County Schools, concluding they had found the perfect inaugural candidate for the program. By implementing the Evolv Express, Fayette County Schools were able to:

Eliminate lines for students waiting to pass through security screening

Reduce secondary security check alarms from around 40% to less than 10%

Bolster security of students and staff to promote a learning environment 

Watch how Oak Hill High transforms guest experience while improving security with Evolv Technology

Read the case study to learn how you can start your journey to a more secure and guest-friendly security screening solution at your school today.

The Denver Performing Arts Complex is an impressive set of venues. Sitting on a 12-acre campus of 7 theaters and multiple event spaces in the heart of downtown Denver, the Arts Complex is home to four esteemed arts institutions—Colorado Ballet, Colorado Symphony, Denver Center for the Performing Arts, and Opera Colorado. There, the traditional magnetometers the Arts Complex employed for security screening were intrusive—which negatively impacted the patron experience. Lori Garza, the former Patron Services Manager at the Arts Complex, and now a Customer Success Manager at Evolv, first saw an Evolv Edge® system in March 2019 and was excited about its potential. Fast forward, to when the Evolv Express® was installed, it enabled the Arts Complex to reduce the number of false positives dramatically. And implementing the Express, enabled them to achieve the following:  

Screen around 1,000 patrons in 15 minutes before show start times

Improve the experience of security personnel managing ingress security screening

Watch how Denver Performing Arts transforms guest experience while improving security with Evolv Technology

One year ago, Valarian Couch was hired as the CIO at Champaign Unit #4 Schools in Champaign, Illinois and given a joint charter—overseeing the district’s IT infrastructure and operations, and managing the district’s physical security. Couch and the school board elected to have all of the students at Central High School pass through a walk-through metal detector in early October. “We literally had some students waiting in line for two hours,” he recalls. “The line went around the block with some students missing their first two classes of the day." He knew this was not going to work out. “I did my research and identified Evolv as the answer,” he says. “The Evolv Express® completely changes this negative perception into a positive one of trust. It is time for us to enter into the 21st century, and the Evolv Express and its integration points with other security capabilities is an important facilitator of this trust.” By implementing the Evolv Express, Champaign District 4 Schools were able to:

Reduce 50%-plus false alarm rate with walk-through metal detectors to 5% without any compromise of detection

Sustain always-on weapons detection and screening without any security queues

Enhance security by integrating Evolv into video security management system and cybersecurity infrastructure

Facing an uptick in workplace violence and a hospital staff fearful for their own safety, an urban hospital in a large U.S. city hired a new Director of Public Safety who was given the charter to improve safety for hospital staff, patients, and visitors. At the time, the hospital had basic security systems and processes in place. "We were very short-staffed and had a lot of open positions," the Director of Public Safety says. The Director also went on to say that they've "been waiting years for someone to invent a technology where you can just freely walk through the concealed weapons detector without needing to empty out your pockets and take everything out of your bags as part of the screening process". The hospital landed on the Evolv Express® for weapons detection, and through implementing us was able to:

Detect 7 handguns and 9 knives in less than 40 days

Achieve rapid deployment window while training all hospital security staff (30-plus officers) to manage it

Enable ER nurses and doctors—and hospital staff in general—to feel relieved and able to focus on patient care versus concern over their safety

Read the case study to learn how you can start your journey to a more secure and guest-friendly security screening solution in healthcare today.

The guest experience at MarketSite is critical, but the safety and security of guests are just as vital. Managing these two often juxtaposed requirements is not an easy undertaking. Ken Kuhn, the head of Operational Security at Nasdaq knows this challenge well. “We have CEOs from some of the biggest companies in the world coming to MarketSite,” he notes. “It was not a good look to push them through the magnetometer and x-ray machine, followed by having them turn their pockets inside out and remove all of their items from their bags. We aspire to ensure that our guests’ first experience at a Nasdaq facility is a positive one.” Kuhn goes on to say “When the Evolv Express® system came out, it did exactly what we wanted" and through implementing the Express they were able to:

Create a great security ingress experience for employees, clients, and client guests

Eliminate security queues for entry into MarketSite

Avoid adding security staff while scaling the business

With approximately two million guests visiting its various properties in a 14-block entertainment district, the board of trustees for the Pittsburgh Cultural Trust commissioned its executive team to assess security screening across its various properties after the Paris bombings.  After doing a deep analysis of security technology on the market, their CSO - along with other members of his team - evaluated several different security screening solutions before choosing Evolv Technology to secure their venues. By enabling Evolv Express, PCT was able to achieve the following:  

Maintain rigorous weapon detection standards

Eliminate screening queues that force guests to wait outside venues in inclement weather

Optimize security and customer experience staff utilization

Today’s threat actors are expanding their focus from airports and government buildings to soft targets. Iconic landmarks pose higher risks than other locations. They are high-profile and symbolic, and entrances to most were not designed to support controlled entry and screening. Based on physical layout, crowd concentration and location, venues such as these have become concerned with person-borne explosive threats and with concealed firearms. Decisions about which security technology should be deployed and what processes to wrap around them are highly dependent on the threats and vulnerabilities of a specific attraction.

A casino in the midwestern United States that welcomes more than 2 million visitors each year selected Evolv Express® weapons detection screening. Where previously human security staff were required to monitor all doors, Evolv Express enabled this casino to achieve the following:  

Improve security at entry points without impacting the guest experience 

Leverage security analytics to determine where to allocate security staff 

Reduce expensive insurance premiums with weapons detection technology 

Reallocate security staff used for counting guests to more strategic work 

The Sarasota Agricultural Fair Association welcomes more than 140,000 visitors each year during its annual 10-day spring fair. After shots were fired on March 20th, 2021, Evolv Technology wanted to help. We deployed our Evolv Express® weapons detection screening on-site for the duration of the event, and with enabling Evolv Express, the fair to achieve the following:  

Safely and effectively scanned all visitors entering Roberts Arena for weapons

Eliminated long security queues resulting from manual wanding and bag checks 

Rebuilt their brand by delivering safety through touchless security scanning experience

A well-known performing arts center on the east coast of the United States that hosts nearly 100 events each year, with capacity for approximately 2,700 guests, turned to Evolv Express® touchless security screening. As a result of deploying Evolv, the organization:  

Processed more guests, faster – scanning more than 9,000 people in the first month alone 

Virtually eliminated long security queues during pre-event “rush” periods to improve guest experience 

Improved the venue’s ability to detect weapons and other threats, finding more than 100 weapons 

Scaled the existing security team without hiring additional staff  

Read the case study to learn how you can start your journey to a more secure and customer-friendly security screening solution today.

Today, millions of people are vulnerable to attacks as private facilities, the transportation infrastructure and public venues and arenas have become potential targets. These soft targets are more vulnerable to attacks because they are harder to secure, with surging crowds, multiple ingresses and egresses to monitor and often minimally trained staff. Based on physical layout, crowd concentration and location, some venues have become concerned with person-borne explosive threats and others with concealed firearms. Decisions about which security technology should be deployed and what processes to wrap around them are highly dependent on the threats and vulnerabilities of a specific venue.

As an innovator in airport security and one of the most traveled airports in California, Oakland International Airport (OAK) installed the Evolv Edge™ earlier this year as a way to enhance its employee screening program. OAK is committed to applying advanced, innovative solutions to complex security operations. The Transportation Security Administration (TSA) recognized this commitment by selecting OAK as a TSA Innovation Task Force Site, a prestigious distinction that promotes improved efficiency and allows the Airport to test technologies to benefit its growing passenger base.

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