Denver Performing Arts Center Complex Marries Security and Patron Experience with Evolv Express® Systems to Produce an Unforgettable Show
The Denver Performing Arts Complex is an impressive set of venues. Sitting on a 12-acre campus of 7 theaters and multiple event spaces in the heart of downtown Denver, the Arts Complex is home to four esteemed arts institutions—Colorado Ballet, Colorado Symphony, Denver Center for the Performing Arts, and Opera Colorado. There, the traditional magnetometers the Arts Complex employed for security screening were intrusive—which negatively impacted the patron experience. Lori Garza, the former Patron Services Manager at the Arts Complex, and now a Customer Success Manager at Evolv, first saw an Evolv Edge® system in March 2019 and was excited about its potential. Fast forward, to when the Evolv Express® was installed, it enabled the Arts Complex to reduce the number of false positives dramatically. And implementing the Express, enabled them to achieve the following:
- Screen around 1,000 patrons in 15 minutes before show start times
- Improve the experience of security personnel managing ingress security screening
- Eliminate security screening queues
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